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How to add counselor details in the enquiry module

Add employees or outside agents as counselors who follow up with each enquiry.

1 min read Last updated: 30 September 2026

After you receive enquiries, you can open each one to assign a counselor and a source of information. The counselor is then responsible for following up with the enquirer.

To add counselors:

  1. Go to Menu → Academics → Applicants → Enquiry → Settings → Enquiry Settings.
  2. Click + Add Counselors.
  3. Add an employee of the school or an outside agent as a counselor.

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