How can I create a reminder for a fee collection start date?
Set who receives fee schedule reminders, how far in advance, and whether they go by email or SMS.
At the top of your dashboard, click Menu → Administration → Reminders → Reminder Settings → Fee Reminder Settings → Fee Schedule Reminder Settings.
The Fee Schedule Reminder Settings page contains preconfigured settings that you can change.
Configure the reminder
- Select the recipients who will receive the reminder.
- Set the reminder time. The default options are Before 1 day, Before 2 days and Before 1 week. Click Add new to add another reminder. Reminders can be set up to 30 days or 4 weeks in advance.
Note: You can add as many reminder options as you like, but only three can be displayed when scheduling fee collections.
- Select the reminder mode: Email and/or SMS. At least one mode must be selected.
- In addition to the default email message, you can add a custom message and signature.
Note: The SMS message uses a predefined template and cannot be edited.
- Click Save changes.
Reset to default settings – This option appears only if you have edited the default settings. Use it to remove your saved settings and restore the original defaults.
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