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How to create a fee refund rule

Set up a refund rule for a fee collection as a percentage or amount, with an expiry date.

1 min read Last updated: 30 September 2026

  1. Click Menu → Administration → Finance → Fees → Fees Refund → Create Refund Rule.
1Video (Arabic): Create refund rule page Watch on YouTube
  1. In Fee Collection, select the collection the rule applies to.
  2. Enter the refund name.
  3. In Refund validity, choose the date after which the rule expires.
  4. Choose the refund type: Percentage or Amount.
  5. In Value, enter the percentage or amount.
  6. Click Create.

Learn more: Edit or delete a refund rule and Revert a fee refund

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