Which events trigger an automatic SMS, and who receives it?
A table of the events that send automatic SMS alerts and which users (employees, students, parents) receive each one.
When automatic alerts are enabled in the SMS settings, myschool sends a text message whenever certain events occur. Whether an alert is sent depends on how the record was created: through the myschool interface, through a data import, or through the myschool API.
Alert events and recipients
✓ = alert is sent · × = alert is not sent · NA = not applicable
| Event | Interface: Employee | Interface: Student | Interface: Parent/Guardian | Import: Employee | Import: Student | Import: Parent/Guardian | API: Employee | API: Student | API: Parent/Guardian |
|---|---|---|---|---|---|---|---|---|---|
| Student admission | × | ✓ | × | × | ✓ | × | × | ✓ | × |
| Guardian added (immediate contact) | NA | × | ✓ | NA | × | ✓ | NA | NA | NA |
| Employee admission | ✓ | × | × | ✓ | × | × | ✓ | × | × |
| Exam schedule published | × | ✓ | ✓ | NA | NA | NA | NA | NA | NA |
| Exam results published | × | ✓ | ✓ | NA | NA | NA | NA | NA | NA |
| Student attendance – marked absent | × | ✓ | ✓ | × | ✓ | ✓ | × | ✓ | ✓ |
| Calendar event | ✓ | ✓ | ✓ | NA | NA | NA | NA | NA | NA |
| Fee payment (finance, transport, hostel, instant fee) | ✓ (transport fee only) | ✓ | ✓ | NA | NA | NA | NA | NA | NA |
Note: Alerts are only delivered to users whose profile has a registered mobile number and who are covered by the recipient options selected in SMS Settings.
To choose which of these events send alerts, see Configure SMS settings.
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