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What to do when report card generation fails

Find out why a gradebook report card failed to generate using the info icon, and what to check before retrying.

1 min read Last updated: 30 September 2026

Report card generation in the gradebook fails when some configuration is incomplete.

To see the cause of the failure, click the info icon next to the report.

1Info icon showing the failure reason

Tip: Common things to check are that all subject teachers have submitted their marks, the required term or planner exam has been created, and the report settings are complete.

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