How to archive or delete a student account
The difference between archiving a student who leaves and permanently deleting their records, and the effect on the parent account.
Two options are available when archiving or deleting a student account:
| Option | What happens |
|---|---|
| Student leaving institution | The student is archived and moved from the active list to the former students list. They can be restored later. |
| Remove student records | All data linked to the student is deleted. The account cannot be restored. |
Note: A student account can be deleted even if it has data in other modules.
Steps
- At the top of your dashboard, click Administration → Users to open Manage Users.
- Search for the user.
- Click the student’s name to see their basic details.
- Click View Profile to see the full profile.
- Click Delete at the top of the page.

The Remove student page opens.

- Choose one option:
- To archive: select Student leaving institution, enter the reason and leaving date, and click Delete.
- To delete permanently: select Remove student records and click OK to confirm.
Screenshot — to be added
public/images/articles/archive-delete-student-3.pngIf the student has data in other modules, a warning like this appears:
Screenshot — to be added
public/images/articles/archive-delete-student-4.pngTo delete anyway, click the link in the message. You return to the dashboard with a confirmation message.
Screenshot — to be added
public/images/articles/archive-delete-student-5.pngEffect on the parent account
- When archived: the parent account becomes inactive, unless the student has an active sibling — then it stays active.
- When deleted: the parent account is deleted too, unless the student has an active sibling.
Learn more: How to revert an archived student
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