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Additional fields for donor information

Add custom fields to record donor details, and deactivate or delete them.

1 min read Last updated: 30 September 2026

Add a field

  1. Click Menu → Administration → Finance → Donations.
  2. Click Additional Fields at the top.
Additional Fields button
1Additional Fields button
  1. Enter the field name.
  2. Choose its status:
    • Active: shown when entering donor details.
    • Inactive: hidden.
  3. Tick Is mandatory if it must be filled when adding a donor.
  4. Choose the input method:
    • Text box: short text.
    • Text area: detailed text.
    • Select box: one option from a dropdown.
    • Check box: one or more options.
  5. Click Create. Custom fields appear at the bottom of the donor form.
Custom fields on the donor form
2Custom fields on the donor form
  1. Use the arrows to set the field order.

Deactivate or delete a field

Note: A field already used to record donor details can’t be deleted — deactivate it instead.

  1. On Donations, click Additional Fields.
  2. Deactivate: click Edit, choose Inactive, then Update. It moves to Inactive fields.
3Deactivating a field
  1. Delete: click Delete next to the field.

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