How do I send an SMS to employees?

Before you start

You can only send an SMS to an employee if:

• The Send SMS to Employees checkbox is selected on the SMS Settings page.
• The employee’s profile contains the employee’s registered mobile number.

Steps to send an SMS to employees

1. Go to Menu → Administration → Settings → SMS → Send SMS to Employees. The Employees page opens.

2. Select a department. All employees in that department are listed.

   Note: If an employee’s profile has no mobile number, the employee’s name is greyed out and cannot be selected.

3. Select the employee(s) who should receive the message.

4. Enter your message. Up to 160 characters counts as one message. Longer messages are split and delivered as several messages, and each part is deducted from your SMS balance.

5. Click Send SMS.

Related articles

• Send an SMS to an employee department
• Configure SMS settings