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How does a school track its SMS usage?

Schools can see their remaining SMS balance in the top-right corner of the SMS module when the package status is active.

1 min read Last updated: 30 September 2026

To help schools keep track of their SMS usage, the SMS module always shows the number of SMS available in the top-right corner of the page.

For a school to see its available SMS count, the Status field in the SMS package settings for that school must be set to Active.

Note: A school can be assigned several SMS packages, but only one package can be active at a time.

If your school’s balance is running low, contact your account administrator or the myschool support team.

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